Can I return my products?

Absolutely! You'll always receive a return label with your order, making it easy to return. If you lose it, you can always email us at care@byniimo.com.

How long does it take to receive my order?

You will receive your order within 1-3 business days!

For all other questions, please contact care@byniimo.com

Shipping at ByNIIMO

At ByNIIMO, we believe the luxury experience isn't just about our garments, but also about how your order is handled. That's why we ensure fast and reliable shipping – with the same attention and care you expect from our brand.

Delivery times

Order before 3pm (Mon-Fri): your package will be shipped the same day.
Delivery within the Netherlands: usually delivered the next working day.
Orders placed after 3pm or on weekends will be shipped the next business day.

Postage costs

Netherlands: Free shipping on all orders – always and without exceptions.
International: For shipping to other countries, shipping costs apply and are automatically calculated at checkout.

Shipping partners

We work with DHL and select international partners to ensure your order is delivered safely and on time.

Track & Trace

Once your order has been shipped, you'll receive an email with a Track & Trace link. This allows you to track your package at any time.

Packaging

Every order is carefully packaged in sustainable, luxurious packaging. This is part of our promise: stylish, responsible, and in line with our values.

International Shipping

ByNIIMO ships worldwide. Delivery times vary by destination and will be displayed at checkout. Please note that import duties or taxes may apply in your country. These costs are the responsibility of the recipient.

Questions about shipping?

Our customer service team is ready to help you. Contact us at care@byniimo.com for all your questions.

✨ ByNIIMO – Honesty is our most beautiful detail.

Dispatch